Battery cartridge won't connect


#1

I bought a Smok Mag about six months ago and a couple weeks ago the battery cartridge would lose connection to the mod. I know the battery life is not the problem because if I push the bottom of the barrery cartridge, the mod will turn on but immediately turns off again if I let go. It seems like the cartridge will not remain completely in the mod. Is there any way to get it back to normal without sending it in or taking somewhere to get fixed?


#2

@CrystalNyx Hmm… You may want to completely remove the battery cartridge and check to make sure that there isn’t anything in there that’s blocking the connectors. If it turns on when you put pressure on the battery door, that usually indicates that the batteries aren’t sitting properly in the compartment.