Smok won't turn on

#1

Hey there I bought a Smok mag 225 and I charged it last night and now it will not turn on. I removed battery pack then put it back in and the Smok lites up on the screen but when I push the trigger 5 times it wont turn on. Help Please

#2

The same thing happened to me with my smok t priv 3 where it wouldn’t turn on I tried letting it sit with batteries in it for a 10 - 20 minutes to an hour and it turned on so I recommend trying this and I also suggest checking if you are using smok 1.0.1 software hope this helps