Smoke alien


#1

My smok alien is telling me on the display that the batteries are dead and I charge the batteries externally on a nitecore charger and my batteries are fully charged I’ve tried different sets of batteries and the Machine still tells me that the batteries are dead and will not let me use it please help me


#2

How long have you had the device for? 180 smoke has a 30 days warranty if you still have your receipt or if you have the loyalty card then they can also pull up the receipt as well.

It seem to be a malfunction with the computer chip, I would definitely recommend bringing it into the store that you bought it from or contact customer support if you purchased online.