T-priv PLEASE HELP


#1

My t-priv screen is scrambled. It will fire but I can’t see what’s going on… it lights up the screen but everything is mushed together. Please help!!!


#2

@Kingxlurch what exactly do you mean by scrambled/mushed? Any way you can post a photo?


#3


#4

Has it been dropped? Do you charge it via micro USB port or external charger? Where did you purchase it? Try doing an update through the USB on smoks website


#5

No it hasn’t been dropped, I charge it internally and I don’t have a computer to download it on at the moment. But I bought it in North Carolina on vacation about 5-6 months ago


#6

I don’t recommend charging internally for any dual cell mod that has the batteries running in a series configuration. Unfortunately you may have broken the device. The only option would be a firmware update or reset, but you do need computer access for that.

Best of luck


#7

I don’t think they have the firmware to fix this problem yet. I can get to a computer just not at this very moment. It still vapes fine just don’t know what watt I’m running or anything else.